Home is Where the Wine is

Booking and Payment: Customers are encouraged and highly recommended to make reservations one month in advance. 50% of the payment is required at the time of booking to confirm the reservation. The remaining balance will be due one week prior to your event. Payment methods accepted include credit/debit cards and electronic funds transfer. Cancellation and Refunds: For groups of 2, 3, or 4 guests: Full credit can be obtained with at least 72 hours' notice in advance. Cancellations made between 72 and 24 hours before the reservation time will receive a 50% credit. No credits will be issued for cancellations within 24 hours of the reservation or for no-shows. For groups of 5 to 16 guests: Changes or cancellations made at least 1 week in advance will receive a full credit. Cancellations made between 7 days and 72 hours before the reservation time will receive a 50% credit. No credits will be issued for cancellations made within 72 hours of the reservation. For groups of 17 to 24 guests: Changes or cancellations made at least 14 days in advance will receive a 50% credit on the deposit. Cancellations made between 13 days and 72 hours before the reservation time will not receive a credit, but the remaining balance will not be charged. No credits will be issued for cancellations made within 72 hours of the reservation. For groups of 25 or more guests: Changes or cancellations made at least 30 days in advance will receive a 50% credit on the deposit. Changes made between 30 days and 7 days before the reservation will not receive a credit on the deposit, but the remaining balance will not be charged. Cancellations or changes made within 7 days of the event will be charged the remaining balance due and will not receive a credit. Credit for new bookings will need to be made within 90 days of the canceled event or credit will be forfeited. Refunds are not offered. Weather Policy: All reservations are contingent upon weather conditions. In the event of rain, we'll make every effort to ensure a dry picnic experience, either by relocating to a covered area or rescheduling for another suitable time. Cherish Events Co defines a "rain event" as a 30% or higher chance of rain at the event location and time, within a 30-minute window before or after, as determined by Accuweather. We will also be reaching out to reschedule or relocate for wind over 15mph. Please note that no refunds will be issued for weather-related changes, but clients are welcome to receive a full credit for rescheduling. If a client prefers to reschedule due to a low chance of rain or wind (29% or less chance for rain/15mph or less winds), Cherish Events Co may consider offering a reduced credit to cover additional vendor costs. Menu and Dietary Restrictions: We accommodate dietary restrictions and preferences to the best of our ability. Please inform us of any special dietary requirements at the time of booking. Menu items and availability are subject to change without prior notice. Responsibility and Liability: Cherish Events Co is not liable for any loss, damage, injury, or expenses incurred by customers during the picnic experience. If an item has harsh cosmetic damage, you will be charged a $50 cleaning fee. e.g. crayon marks on tables, candles burnt (display only), foot prints on pillows, etc. If an item is lost or damaged and can’t be reused, you will be charged for the replacement of the new item. Customers are responsible for their belongings and personal safety during the event. Each event is 2 hours unless noted and paid for otherwise. Venue Regulations: Customers must adhere to the rules and regulations of the picnic venue. Any damage caused to the venue property due to customer negligence will result in additional charges. Photography and Marketing: By participating in our event experience, customers grant Cherish Events Co permission to use photographs or videos taken during the event for marketing and promotional purposes. Privacy Policy: Customer information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties. Changes to Terms and Conditions: Cherish Events Co reserves the right to modify these terms and conditions at any time. Customers will be notified of any changes. Governing Law: These terms and conditions are governed by the laws of the State of California, and any disputes will be resolved in the appropriate courts of California. Contact Information:For inquiries or concerns regarding these terms and conditions, please contact us at info@cherisheventsco.com.